Adversity and conflict are facts of life. Their negative impact is often intertwined with our personal and professional lives. Incivility from patients and co-workers takes its toll on our level of engagement and professional commitment. Left unchecked, this can spiral into dysfunctional team dynamics and lead to professional burnout. Everyone of us is at risk. No one is immune.
Fortunately, resilience is both an inherent trait that can be developed as well as a skill that can be learned. Resilience skills helps us re-frame adversity and find opportunity for positive self reflection and personal growth.
Engaging Natural Resilience In Conflict and Hostility
This customizable workshop examines our natural and instinctive resources of resilience and provides strategies to rapidly access and engage them in response to confrontation and hostility.
Drawing heavily from the research surrounding positive psychology and positive organizational behavior and grounded firmly in the research on individual resilience, this program strengthens the participants’ awareness of their own inherent resilience and teaches them how to recognize internal and external resources that are supportive to its growth and development. After attending this activity, the participants will be empowered to decisively manage their initial emotional response to conflict and hostility and they will have a better understanding of external resources of resilience that resonate with their individual personal values.
Contact us today to customize a program for your hospital!
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